" Knowledge is of two kinds.
We know a subject ourselves,
or we know where we can find information upon it."
— Samuel Johnson —
prolibris specialise in making available the second kind of knowledge
from those who have the first.
Complex technical information can often be difficult to understand when written by technical experts. Writing for the IT, Telecom or Engineering industries has its own special challenges.
An experienced technical author is able to understand a wide range of technical information, and write clearly and simply for any level of technical knowledge or expertise. Whether the information is for the non-technical end user or for the technical specialist, a good technical author will create the appropriate structure and detail.
We have considerable technical writing expertise, particularly in the delivery of information using on-line help systems. But whatever your requirement, we can deliver readable documentation in the medium that best suits your system, application or environment.
Some examples of the types of technical writing projects we regularly undertake are:
| End User |
|
Online user help (context sensitive help, html help etc.) |
|
|
User Guide or Manual in print or in electronic form | |
|
|
Quick Reference Guide | |
|
|
Frequently Asked Questions (FAQ) | |
|
|
Glossary of Terms
|
|
| System |
|
Technical Reference |
|
|
System Architecture Manual | |
|
|
Development lifecycle documentation (user requirements, functional specs. etc)
|
|
| Operations |
|
Operations and support procedures |
|
|
Installation Guide | |
|
|
Maintenance Guide |
More on Tech Writing
Agile Documentation (Ruping)
Single Sourcing (Ament)
Information Development (Hackos)
Visualisation